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A RELIABLE, ANONYMOUS, QUICK AND SIMPLE METHOD OF ESTABLISHING YOUR EMPLOYEES’ SATISFACTION AND COMMITMENT LEVELS, AS WELL AS THEIR PRIMARY MOTIVATIONAL FACTORS

16 years of survey experience

trusted by 450 companies

verified by more than 47 000 employees

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EMPLOYEES CHOICE

MojPosao has continuously been conducting a survey on employee satisfaction since 2007, with the winners being awarded the title of 'The Best Employer'. The survey participants are companies that voluntarily apply for participation and the employees of those companies rate the level of satisfaction.

 

The aim of the survey is to provide assistance to companies in determining factors that contribute to better human resources management and overall employee satisfaction.

 

The companies that opt to participate in the survey will be provided with the following information:

 

a report which includes the quantitative analysis of 78 questions/claims and grades for each particular category of employee satisfaction (9 categories plus an additional category EMPLOYEE COMMITMENT), as well as the overall satisfaction rate.

 

a report that provides a historical overview of all the years the company has participated in the survey, including the following criteria: department, location, sex, age, professional qualifications, length of employment, etc.

 

• a report with comparative data (upon the conclusion of survey for the current year): comparisons with the best businesses from the company’s category, with all the participant companies, with companies from the same line of business and business segment (provided that minimum three companies from a particular segment participate in the survey). 

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HOW IS THE SURVEY TO BE CONDUCTED?

The company applies for the participation in the survey voluntarily. The survey is conducted throughout the year, i.e. whenever it best suits the company.

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SURVEY IMPLEMENTATION PROCEDURE

 

Each participant company undergoes the same procedures

 

1. Online application and user interface setup. The company can opt to have a single admin who may, if deemed necessary, generate reports for particular departments, branch office or other demographic variables.

 

2. Prior to survey commencement, the company admin enters the following data:

employee structure (numbers of men and women, professional qualifications and a number of senior staff)

desired method of survey implementation:

• online – the company admin enters the e-mail address(es) of the employee(s) which are then automatically sent an e-mail with a link to the online questionnaire 

• paper questionnaires – the company admin enters the required number of paper questionnaires

• combined – some employees complete the online questionnaire, others use the paper version

Company admin chooses the desired dates for the survey implementation:

• a maximum of 15 days for online survey

21 days for paper questionnaires survey or the combined survey.

 

 

3. Enters particular company departments/branch offices (optional entry, for companies which require a more in-depth analysis)

 

4. Enters additional questions (optional entry – question type – textual, checkbox and radio button; for companies that want to expand the questionnaire with specific questions)

 

 

Upon the completion of the survey, the company admin locks the data that are subsequently revised by the project admin and can no longer be altered.

 

 

 

Data anonymity via system of codes and control numbers

 

In order to ensure maximum employee anonymity, the system of satisfaction survey processes the data in the following manner:

 

Online satisfaction survey

the  company administrator can choose between two optinons:

  1. one code for all employees or
  2. one code per employee; number of codes depends on the number of employees entered into the survey; each  code is unique and can be used to  compete  the questionnaire only once

•  the  company administrator downloads the survey implementation codes from the system and is obligated to distribute them to the employees prior the commencement of the survey period

• the employees access the questionnaire by entering the access code into the form at the webpage www.upitnik.hr

 

 

Satisfaction survey via paper questionnaires

• the company admin enters the number of required paper questionnaires when applying the company for the survey

• the system generates questionnaires which are delivered to the company admin via mail.

• also delivered with the questionnaires are the ballot boxes, box seals and instructions (positioning of ballot boxes, methods of questionnaire distribution, method of ballot box return to the organizer).

• completed questionnaire forms are manually entered into the system by the organizer and are verified through the control number system

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questionnaire

78 CLAIMS WITH AN ADDITIONAL QUESTIONS OPTION

THE QUESTIONNAIRE IS AVAILABLE ON ALL DEVICES

TAKES ONLY 10 MINUTES TO COMPLETE

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QUESTIONNAIRE

 

The employee satisfaction survey questionnaire consists of an introductory section which explains the survey procedure, questions intended to determine the sample structure (age, sex, total years of service, total years of service at the current employer, professional qualification, position in the company) and 78 claims that can be classified into 9 categories:

 

• Level of task difficulty

• Supervisor support

• Work organisation

• Working conditions

• Personal growth and development

• Inclusion in the decision-making process

• Work commitment

• Human relations

• Corporative communication

 

The results of the four categories (Personal growth and development, Inclusion in the decision-making process, Human relations and Corporative communication) are additionally analysed within a separate unit – Employee ENGAGEMENT.

 

Each questionnaire has an equal number of randomly ordered claims.

 

The companies may include additional questions that will follow the claims from the questionnaire.

 

In order to ensure data collection security, each paper questionnaire has a unique control number

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PRICE

Employee satisfaction survey service includes:

  • - conducting research through online questionnaires, printed questionnaires, or combined
  • - the possibility of adding an unlimited number of additional questions
  • - the option to filter the basic report by demographics and additional questions
  • - basic report
  • - additional report
  • - comparative report.

VAT is not included in the price calculation.

Discount according to the number of employees is calculated according to the following criteria:

  • - 20% for a company with more than 500 employees
  • - 30% for a company with more than 1000 employees.

Upon completion of the research, we grant the following discount:

  • - 10% discount for occupancy higher than 75%
  • - 10% discount for companies that conducted the survey in the previous year
  • - for clients who have a contract with the MojPosao portal, a discount from the contract is granted.
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REPORTS AND PRICES

the company can use the user interface to supervise the implementation of the survey, percentage of questionnaire completion and to download reports on employee satisfaction

Basic

Overview of company results per all claims, with an additional option of filtering by specific criteria

Comparative

Historic overview report that includes results from all the years the company has participated in the survey

Benchmark

Company overview in comparison with all the companies, top 3 companies, and companies in the general and specific line of business

basic additional comparative
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Puls

A quick survey that will help you discover current employee satisfaction within the organization.

 

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PULS SHORT SURVEY

 

Based on the results of a previously conducted Employee Satisfaction Survey, the company may conduct a PULS - Short Survey that captures employee satisfaction through specific categories, within the department or within the entire company.

The company can test up to 13 questions of previously conducted research (or self-created) and find out the success of implementing an action plan to improve employee satisfaction.

 

 

PRICE

The price of PULS survey includes:

  • - conducting research through online questionnaires, printed questionnaires, or combined
  • - basic report
  • - the option to filter the basic report by demographics and additional questions.
 

VAT is not included in the price calculation.

Discount according to the number of employees is calculated according to the following criteria:

  • - 20% for a company with more than 500 employees
  • - 30% for a company with more than 1000 employees.

Upon completion of the research, we grant the following discount:

  • - 10% discount for occupancy higher than 75%
  • - 10% discount for companies that conducted the survey in the previous year
  • - for clients who have a contract with the MojPosao portal, a discount from the contract is granted.
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What our clients say about us?

testimonial

BORIS KOPIČ

DIREKTOR

Deichmann d.o.o.

...participation in “The Best Employer” competition is a sort of an external indicator that reveals whether our endeavors are going in the desired direction. Among other things, we entered the competition to determine where we stand in comparison with others, with employers from our line of business. I am happy we opted to participate in the competition because the survey results revealed the realistic situation in our company.

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testimonial

Nevenka Misija

HR MANAGER CROATIA

DHL Internacional d.o.o.

Since DHL has a long tradition of soliciting employees’ opinions on their job satisfaction, we decided to share the information about the survey that we received from MojPosao with our employees. The information were clear and sufficient, enabling us to conduct the survey. Clear data overview, comparisons and statistical information received after the completion of the survey were everything we expected.

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testimonial

ANA FOSTAC-KRILCIC

VODITELJICA RESORA LJUDSKIH RESURSA

dm-drogerie markt d.o.o.

...apart from our internal survey, we also wanted to take part in an external survey that would provide information about the level of our employees’ satisfaction. We have been participating in the survey since it was first initiated, and since then we took the mantle of the best employer five times. Due to years of participation, we are well familiarized with the survey implementation process...

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testimonial

Tanja Bulbuk Jergović

VP of Human Resources

Infinum d.o.o.

...in addition to an in-house survey, MojPosao employee satisfaction survey contributes to overall objectivity plus we are getting results with which we can plan improvements and changes. I think particles in the questionnaire are covering all relevant areas, employee questionnaire is very easy to solve and does not take much time to complete it. Added value is in an online user interface in which everything takes place without any paperwork, efficiently and quickly....

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The best employer award

EACH COMPANY PARTICIPATINGIN THE EMPLOYEE SATISFACTION SURVEY CAN ENTER THE AWARD COMPETITION

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Criteria

 

A company participating in the employee satisfaction survey that wants to enter the competition for “The Best Employer” award must meet the following criteria:

• the company must have a minimum of 20 employees

compliance with the minimum completion rate of the questionnaire is defined by the number of employees of a company:

• 20-50 employees - min. 85% completion rate

• 51-100 employees - min. 80% completion rate

• 101-200 employees - min.65% completion rate

• over 200 employees - min. 51% completion rate

the sample of employees participating in the survey must reflect the structure of company employees (the questionnaires must be equally distributed and completed throughout all the company departments)

• The satisfaction survey must be completed by November 30th, 2023, at the latest.

 

 

 

AWARDS AND WINNERS

Companies that receive the best grades from their employees, rank 1st, 2nd or 3rd in their respective categories, which are formed in accordance with the number of employees:

 

• small companies – 20 to 50 employees

• middle-sized companies – 51-250 employees

• large companies – 251 and more employees

 

"Best new entry" company that conducts research for the first time, and achieves the best assessment of employee satisfaction in competition with companies that conduct research for the first time

 

NEW CATEGORIES:

  • The best employer within a certain activity (for activities where there are enough registered companies) warning nisam sigurna oko prijevoda djelatnosti
  • "Best of the best" for the best employer of the year who achieved the highest grade

 

Companies that do not win any of the three awards within their respective category are not revealed their position in the list.

 

 

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Previous winners

2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
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2022.

Large company
Medium company
Small company

2021.

Large company
Medium company
Small company

2020.

Large company
Medium company
Small company

2019.

Large company
Medium company
Small company

2018.

Large company
Medium company
Small company

2017.

Large company
Medium company
Small company

2016.

Large company
Medium company
Small company

2015.

Large company
Medium company
Small company

2014.

Large company
Medium company
Small company

2013.

Large company
Medium company
Small company

2012.

Large company
Medium company
Small company

2011.

Large company
Medium company
Small company

2010.

Large company
Small and medium company

2009.

Large company
Small and medium company

2008.

Large company
Medium and small company
More...

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